1. Scope of Application

This Enterprise User Agreement ("Agreement") is entered into between you ("Data Controller," meaning a legal entity registering for our Services, such as a corporation, organization, or business) and PLAUD, Inc. (address: 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US, "we" or "us"). This Agreement governs the rights and obligations regarding your use of the PLAUD APP ("APP") and related services (including managing pairing with recording pen devices such as NotePin and Notebook via the APP, authorized user management, audio data synchronization, and processing functions, collectively "Services").

2. Relationship with Privacy Statement

This Agreement, together with the PLAUD APP Privacy Statement ("Privacy Statement"), constitutes the legal basis for your use of the Services. The Privacy Statement details how we collect, use, store, and protect your and your authorized users' personal data, which you may review in the latest version via the APP at "Enterprise Management > Privacy Policy". In the event of any conflict between this Agreement and the Privacy Statement, the Privacy Statement shall prevail.

1. Core Services

• Enterprise Account Management: You may register an enterprise account, designate representative contact information (e.g., name, email, phone number), manage authorized user permissions, and view contract versions, service activation status, and operation logs.
• Device and Authorized User Management: Assign device pairing permissions to authorized users via the APP, monitor device status (e.g., firmware version, connection records), and manage batch firmware updates and function configurations for devices.
• Data Processing Services: Synchronize device audio data to your enterprise account, use speech-to-text and content summarization functions, and authorize us to process authorized users' personal data (e.g., account information, device logs) to provide Services.
• Private Cloud Deployment (Optional): You may choose private cloud deployment, where your enterprise controls data storage servers, and we provide technical support and assist in implementing security measures.

2. Service Changes and Termination

We reserve the right to modify service content based on technological updates, legal requirements, or business adjustments. Major changes (e.g., data storage location changes, removal of core functions) will be notified to you 30 days in advance via your enterprise registration email or APP announcements. You may terminate Services at any time by written notice, and we will process remaining data in accordance with the Privacy Statement after termination.

1. Account Registration and Verification

You must register an account via your enterprise email and provide qualification documents (e.g., business license, contact information) for verification. Upon registration, you become the controller of authorized users' personal data, and we act as a processor handling data under your instructions.

2. Representative Contact Permissions

Your designated representative contact has authority to manage account settings, authorized user lists, and service configurations. Ensure representative contact information is accurate; if changes occur, update us via the APP or written notice within 30 days.

1. Data Ownership and Control

• As the Data Controller, you own the personal data of authorized users and enterprise-related data (e.g., contract records, service logs). We act solely as a processor handling data in accordance with this Agreement and the Privacy Statement.
• You warrant that you have obtained lawful authorization from authorized users to ensure their personal data processing complies with applicable laws (e.g., GDPR, CPRA).

2. Data Collection and Use

We collect your enterprise information (e.g., business license number, representative contact details), contract management data (e.g., service agreement versions, consent records), and service-related data (e.g., device pairing logs, authorized user operation records) to fulfill service agreements, conduct compliance audits, and optimize services. The specific collection scope is detailed in the Privacy Statement "1. What data do we collect about you?".

3. Data Storage and Cross-Border Transfers

• Standard Deployment: Data is stored on our servers located in the United States for [X] years after service termination (or as required by law).
• Private Cloud Deployment: Data is stored on servers controlled by your enterprise, and you must ensure compliance with local data protection regulations. We may assist in implementing security measures such as encryption and access controls.
• For cross-border transfers, we ensure data protection through standard contract clauses (SCCs) or other compliant mechanisms, as detailed in the Privacy Statement "5. How will we transfer your data around the world?".

1. Compliance Commitment

• You guarantee the truth and legality of provided enterprise information, comply with global data protection laws (e.g., EU GDPR, California CPRA), and ensure authorized user data processing respects their rights to information and choice.
• You shall not use the Services for illegal activities (e.g., monitoring employees' private communications, infringing third-party intellectual property) or allow authorized users to use the APP beyond your granted permissions.

2. Security Management

• You must establish internal data security policies, properly manage authorized user account permissions, and regularly review account access records. In the event of a data breach or security incident, notify us immediately and cooperate with investigations.
• Without our prior written consent, you shall not use the APP for third-party devices or engage in reverse engineering or disassembly of the technical architecture.

3. Contractual Obligations

• Pay service fees (if applicable) on time and cooperate with our compliance audits (e.g., providing data processing activity records).
• Notify us in writing within 15 days of any changes to key enterprise information such as business name or registered address.

1. Data Security Liability

We will adopt reasonable technical measures (e.g., encryption, access controls) to protect data security, but we shall not be liable for data loss caused by incorrect private cloud configuration, authorized user password leakage, or third-party attacks.

2. Disclaimer of Liability

We shall not be liable for losses caused by:

• Your violation of data protection laws or this Agreement, leading to authorized user complaints or regulatory penalties;
• Force majeure, government actions, or third-party service failures (e.g., cloud service outages);
• Misoperations by you or authorized users, or data loss due to device hardware failures.

3. Liability Limitation

To the maximum extent permitted by law, our liability for breach of contract or infringement shall not exceed the total service fees paid by you in the past 12 months (if any).

1. Agreement Updates

We may update this Agreement based on legal changes or business adjustments. Major changes will be notified via your enterprise email. Your continued use of the Services constitutes acceptance of the revised terms.

2. Termination Clauses

• Your Right to Terminate: Terminate Services by giving 30 days' written notice, and we will delete your enterprise data within 15 days (except as required by law).
• Our Right to Terminate: If you materially breach this Agreement or the Privacy Statement, we may immediately suspend Services and notify you until the issue is resolved.

1. Governing Law

This Agreement is governed by the laws of the State of Delaware, USA, and disputes shall be subject to the jurisdiction of the courts of Delaware.

2. Contact Us

For inquiries about agreement terms, data security, or compliance requests, contact us at:

• Data Protection Officer (DPO) Address: 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US
• Enterprise Dedicated Email: [email protected] (for global enterprise users)

Matters not covered by this Agreement shall be governed by the Privacy Statement and industry practices. Your registration or login constitutes acceptance of this Agreement.

1. Scope of Application

This User Agreement ("Agreement") is entered into between you ("Authorized User," meaning a natural person authorized by a Data Controller (such as your affiliated enterprise, organization, or institution) to use this APP) and PLAUD, Inc. (address: 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US, "we" or "us"). This Agreement governs the rights and obligations regarding your use of the PLAUD APP ("APP") and related services (including but not limited to wireless connection with our recording pen devices such as NotePin and Notebook via Bluetooth, synchronization of audio data from devices, and functions such as speech-to-text conversion and text summarization, collectively "Services").

2. Relationship with Privacy Statement

This Agreement, together with the PLAUD APP Privacy Statement ("Privacy Statement"), constitutes the legal basis for your use of the Services. The Privacy Statement details how we collect, use, store, and protect your personal data, which you may review in the latest version via the APP at "Me > About PLAUD > Privacy Policy". In the event of any conflict between this Agreement and the Privacy Statement, the Privacy Statement shall prevail.

1. Core Services

• Device Connection: You may pair the APP with devices via Bluetooth or other wireless methods to manage device connections (e.g., firmware updates, device status monitoring).
• Data Synchronization: You authorize the APP to synchronize audio data from devices to your account for subsequent processing.
• Data Processing Functions: The APP provides services such as speech-to-text conversion and text summarization to generate written content or summaries based on your audio data.

2. Service Provision and Changes

We reserve the right to update, optimize, or terminate service content, functions, or operational processes based on technological developments, legal requirements, or business adjustments. For significant changes, we will notify you via in-APP messages, emails, or public announcements.

1. Account Activation

You may only use the APP with authorization from the Data Controller (your affiliated enterprise, organization, or institution). The Data Controller will create your account or assign permissions, and you may need to provide necessary information (e.g., email address, account ID) for registration or verification.

2. Account Security

You must properly safeguard your account information (e.g., passwords, device pairing credentials) and not disclose them to any third party. If you detect abnormal account activity or security risks (e.g., password leakage), notify the Data Controller immediately or contact us via the channels listed in the Privacy Statement.

1. Device Connection and Permissions

• You authorize the APP to access necessary device data such as Bluetooth information, device model, and firmware version to enable device pairing and management.
• To complete audio data synchronization, you consent to the APP accessing audio files stored on the device and processing relevant data within your authorized scope (e.g., audio content required for speech-to-text conversion).

2. Data Processing and Authorization

• You acknowledge and consent to our collection and use of your personal data and device data (including but not limited to audio files, operation logs, diagnostic information) in accordance with the Privacy Statement for the purposes of providing Services, optimizing functions, ensuring security, and complying with legal obligations.
• You warrant that audio data uploaded to the APP does not infringe the intellectual property, privacy, or other legal rights of any third party, and that you have obtained all necessary authorizations (e.g., consent from relevant parties if the recording includes their voices).

3. Data Storage and Cross-Border Transfers

• Unless the Data Controller selects private cloud deployment, your data will be stored on our servers located in the United States. For private cloud usage, the Data Controller manages data storage, and we will assist in implementing security measures.
• Your data may be transferred to other jurisdictions for global business needs. We ensure cross-border transfers comply with applicable data protection laws through standard contract clauses and security technical measures.

1. Compliance with Usage Rules

You undertake to:

• Comply with this Agreement, the Privacy Statement, and all applicable laws and regulations (including but not limited to data protection, intellectual property, and cybersecurity laws).
• Not use the APP for any illegal activities (e.g., distributing illegal content, infringing privacy) or disrupt the normal operation of the APP or devices.
• Not reverse-engineer, modify, or attempt to bypass the APP's security mechanisms.

2. Intellectual Property

The APP and related technologies, interfaces, and functions are protected by intellectual property laws. You may not reproduce, modify, distribute, or use them without our prior written consent.

1. Exclusion of Liability

We shall not be liable for service interruptions, data loss, or other damages caused by:

• Force majeure (e.g., natural disasters, network failures, government actions).
• Faults of you or third parties (e.g., account leakage, improper device use, uploading virus files).
• Device hardware failures, communication network issues, or problems with third-party services (e.g., cloud storage, data analysis tools).

2. Damages Liability Limitation

To the maximum extent permitted by law, our liability for direct or indirect losses (including but not limited to profit loss, data loss) arising from this Agreement or the Services shall not exceed the reasonable fees you have paid for using the Services in the past 12 months (if any).

1. Agreement Updates

We may update this Agreement at any time to reflect legal changes, business adjustments, or user feedback. Updated versions will be published via in-APP announcements or notifications. Your continued use of the Services constitutes acceptance of the revised terms.

2. Service Termination

• If you violate this Agreement or the Privacy Statement, we may suspend or terminate your account and service access after notifying the Data Controller.
• The Data Controller may withdraw your authorization at any time, resulting in account 注销 and data processing in accordance with the Privacy Statement.

This Agreement is governed by the laws of the State of California, USA (excluding its conflict of laws rules). Any disputes shall first be resolved through friendly negotiation; if unresolved, either party may bring a lawsuit in the courts of California with proper jurisdiction.

Matters not covered by this Agreement shall be governed by the Privacy Statement and applicable laws and regulations. You may contact our Data Protection Officer at:

• Address: 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US
• Email: See "9. How to Contact Us" in the Privacy Statement for your region-specific address.